Android Enterprise Recommended requirements

Minimum specifications for devices, carrier services and enterprise mobility management services

Devices

Knowledge Worker Devices - 9.0

Operating system

Minimum OS version
Android 9.0

Minimum device specifications

RAM
2 GB
Storage
32 GB
Speed
1.4GHz
Battery life
8+ hour (active)
Camera (front / rear)
2 MP / 8 MP
Architecture
64-bit

Bulk device enrollment

Enrollment methods
  • Zero-touch enrollment
  • QR Code (If device includes camera)
  • NFC (if device is NFC-enabled)

UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
Approved branding
Use standard branding and strings
Provisioning workflow requirements
Devices must adhere to standard provisioning screen flows
Work profile experience

Device must comply with the defined work profile experience including the following:

  • Work apps must be grouped into a single UI container, as follows:
    • Device must either have a Personal and Work apps tab or
    • Provide a pre-populated Work Folder containing all pre-loaded Work applications.

Services

Security update support
90-day security updates
Major update release support
Support current shipping release + one letter upgrade
Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

*Devices that are targeted exclusively for one specific country may apply for an exemption.

Knowledge Worker Devices - 8.0

Operating system

Minimum OS version
Android 8.0+

Minimum device specifications

RAM
2 GB
Storage
32 GB
Speed
1.4GHz
Battery life
8+ hour (active)
Camera (front / rear)
2MP / 10MP
Architecture
64-bit

Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment

UI/UX

Default Systems Apps - work profile
  • Contacts
  • Downloads
  • Play Store
  • EMM app (if bundled in the system image)
Default Systems Apps - fully managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Other apps
  • Contacts
  • Dialer
  • Settings, etc.
Approved branding
Use standard branding and strings
Provisioning workflow requirements
Devices must adhere to standard provisioning screen flows

Services

Security update support
90-day security updates
Major update release support
Support current shipping release + one letter upgrade
Unlocked device availability

Unlocked device must be available for purchase by enterprise customers through either:

  • A 3rd-party distributor
  • Direct from manufacturer

*Devices that are targeted exclusively for one specific country may apply for an exemption.

Rugged Devices

Operating system

Minimum OS version
Android 7.0+

Minimum device specifications

RAM
2 GB
Storage
16 GB
Speed
1.1GHz
Architecture
32-bit
Ingress protection
IP64 certified
Drop test integrity
MIL-STD-810G or IEC 62-2-32, min. 4'(1.2M) repeated drops to concrete

Bulk device enrollment

Enrollment methods
  • QR code
  • Zero-touch enrollment (Required for Android 8.0 devices)

UI/UX

Default Systems Apps - managed devices
  • Camera
  • Contacts
  • Downloads
  • Google
  • Messaging
  • Dialer
  • Play Store
  • Settings
  • EMM app (if bundled in the system image)
Provisioning flows
Devices must adhere to standard provisioning screen flows

Services

Security update support
90-day security updates, available for five years from the launch date of the device
Major update release support
  • Support current shipping release + one letter upgrade
  • Future dessert upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.

Services

EMMs

Enterprise feature readiness overview. For the full list of available EMM features, visit the EMMs Glossary page.

Advanced features across multiple management sets

Management sets
Solution offering will be validated against Advanced features for at least two of the following Android Enterprise management sets:
    • Work profile management
    • Full device management
    • Dedicated device management

Demonstrated technical leadership with Android Enterprise

Guidance on setup with Android Enterprise
  • Product standardizes on Android Enterprise-based management methods as the primary method of setup for Android device management for new deployments of compatible Android devices to clearly help customers set up with modern management.
  • Documentation and/or guidance that clearly outline for customers how to set up the various Android Enterprise management sets that partner supports including guidance for new deployments and migration to Android Enterprise.

Enterprise level support

Established support structure with Google
  • Partner will have trained personnel available to assist with customer deployments with process to manage escalation of issues with path to engage Google as necessary.

Proven ability to deploy

Proven experience
  • Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
Field sales readiness
  • Partner will ensure availability of field expertise on Android Enterprise regularly trained by Google across customer engagement teams to deliver relevant, up to date product and technical knowledge.

Managed Service Providers

Enterprise sales readiness

Sales training
80 percent of sales and technical sales must complete Google-led Associate and Professional learning paths

Demonstrated technical leadership

Android Architecture and Implementation Experts
  • Validate a minimum of two (2) Android Architecture and Implementation Experts (AIX) in each region the service provider is validated for. Regions include:
    • Americas
    • APAC
    • EMEA
    • Global (all three regions)
  • Experts must have 5+ years of experience and complete the Android Enterprise platform professional course

Enterprise level support

Android Support Engineers (ASE)
  • Validate a minimum of two (2) Android Support Engineers (ASE) in each region the service provider is validated for. Regions include:
    • Americas
    • APAC
    • EMEA
    • Global (all three regions)
  • Experts must have 5+ years of experience and complete the Android Enterprise platform professional course

Proven ability to deploy

Proven experience
  • Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
  • AIX and ASE resources have been trained in at least one Android Enterprise Recommended EMM solution and have experience with an additional two Android Enterprise Recommended EMM solutions.

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Android Enterprise Recommended