Android Enterprise Recommended requirements
Minimum specifications for devices, carrier services and enterprise mobility management services
Devices
Knowledge Worker Devices - 11.0
Operating system
- Minimum OS version
- Android 11.0
Minimum device specifications
- RAM
- 3 GB
- Storage
- 32 GB
- Speed
- 1.4GHz
- Architecture
- 64-bit
UI/UX
- Default Systems Apps - work profile
-
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Default Systems Apps - fully managed devices
-
- Camera
- Contacts
- Downloads
- Google (if bundled in the system image)
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Additional apps for work profile and fully managed devices
-
If devices have additional applications that are visible in the launcher by default then the following requirements apply:
- The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
- Other apps
-
- Contacts
- Dialer
- Settings, etc.
- App install permissions
-
Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
- Approved branding
-
Use standard branding and strings
- Provisioning workflow requirements
-
Devices must adhere to standard provisioning screen flows
- Work profile experience
-
Device must comply with the defined work profile experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab.
- Work apps must be grouped into a single UI container, as follows:
Services
- Security update support
-
Device manufacturers must publish security update information on their websites and link to it from Google’s Security Bulletins. This includes:
- End date (month-year) through when device is guaranteed to receive security updates
- Fixes contained in the security update, including any included device manufacturer-specific fixes.
- Major update release support
-
- Support current shipping release + one major OS upgrade
- Publish information about the guaranteed Android OS version upgrades that the device will receive.
- Revalidation
- Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status
- Unlocked device availability
-
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
*Devices that are targeted exclusively for one specific country may apply for an exemption.
Knowledge Worker Devices - 10.0
Operating system
- Minimum OS version
- Android 10.0
Minimum device specifications
- RAM
- 2 GB
- Storage
- 32 GB
- Speed
- 1.4GHz
- Architecture
- 64-bit
Bulk device enrollment
- Enrollment methods
-
- Zero-touch enrollment
- QR Code (If device includes camera)
- NFC (if device is NFC-enabled)
UI/UX
- Default Systems Apps - work profile
-
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Default Systems Apps - fully managed devices
-
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Other apps
-
- Contacts
- Dialer
- Settings, etc.
- App install permissions
-
- Besides Google Play and the EMM DPC, no apps can install into the work profile or fully managed device except with express approval from Google.
- Approved branding
- Use standard branding and strings
- Provisioning workflow requirements
- Devices must adhere to standard provisioning screen flows
- Work profile experience
-
Device must comply with the defined work profile experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
Services
- Security update support
- 90-day security updates
- Major update release support
-
- Support current shipping release + one major OS upgrade
- Unlocked device availability
-
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
*Devices that are targeted exclusively for one specific country may apply for an exemption.
Knowledge Worker Devices - 9.0
Operating system
- Minimum OS version
- Android 9.0
Minimum device specifications
- RAM
- 2 GB
- Storage
- 32 GB
- Speed
- 1.4GHz
- Battery life
- 8+ hour (active)
- Camera (front / rear)
- 2 MP / 8 MP
- Architecture
- 64-bit
Bulk device enrollment
- Enrollment methods
-
- Zero-touch enrollment
- QR Code (If device includes camera)
- NFC (if device is NFC-enabled)
UI/UX
- Default Systems Apps - work profile
-
- Contacts
- Downloads
- Play Store
- EMM app (if bundled in the system image)
- Default Systems Apps - fully managed devices
-
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Other apps
-
- Contacts
- Dialer
- Settings, etc.
- Approved branding
- Use standard branding and strings
- Provisioning workflow requirements
- Devices must adhere to standard provisioning screen flows
- Work profile experience
-
Device must comply with the defined work profile experience including the following:
- Work apps must be grouped into a single UI container, as follows:
- Device must either have a Personal and Work apps tab or
- Provide a pre-populated Work Folder containing all pre-loaded Work applications.
Services
- Security update support
- 90-day security updates
- Major update release support
- Support current shipping release + one letter upgrade
- Unlocked device availability
-
Unlocked device must be available for purchase by enterprise customers through either:
- A 3rd-party distributor
- Direct from manufacturer
*Devices that are targeted exclusively for one specific country may apply for an exemption.
Rugged Devices 9.0 - 10.0
Operating system
- Minimum OS version
- Android 9.0-10.0
Minimum device specifications
- RAM
- 2 GB
- Storage
- 16 GB
- Speed
- 1.1GHz
- Architecture
- 32-bit
- Ingress protection
- IP54 certified
- Drop test integrity
- MIL-STD-810G or IEC 62-2-32
Bulk device enrollment
- Enrollment methods
-
- QR code
- Zero-touch enrollment
UI/UX
- Default Systems Apps - managed devices
-
- Camera
- Contacts
- Downloads
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Provisioning flows
- Devices must adhere to standard provisioning screen flows
Services
- Security update support
- 90-day security updates
- Security updates
- Security updates must be made available to customers for five years from the initial ship date of the device.
- Major update release support
-
- Support current shipping release + one letter upgrade
- Future dessert upgrades, including carrier certification, must be available to all Enterprise Recommended devices within 18 months of the board support package (BSP) drop.
Rugged Devices 11.0
Operating system
- Minimum OS version
- Android 11.0
Minimum device specifications
- RAM
- 2 GB
- Storage
- 16 GB
- Speed
- 1.1GHz
- Architecture
- 32-bit
- Ingress protection
- IP54 certified
- Drop test integrity
- MIL-STD-810G or IEC 62-2-32
Bulk device enrollment
- Enrollment methods
-
- QR code
- Zero-touch enrollment
UI/UX
- Default Systems Apps - fully managed devices
-
- Camera
- Contacts
- Downloads
- Google (if bundled in the system image)
- Messaging
- Dialer
- Play Store
- Settings
- EMM app (if bundled in the system image)
- Additional apps for fully managed devices
-
If devices have additional applications that are visible in the launcher by default then the following requirements apply:
- The applications must be business- or wireless account-focused (i.e., cannot be a game or consumer-focused app).
- Provisioning flows
- Devices must adhere to standard provisioning screen flows
Services
- Security update support
-
- 90-day security updates
- End date (month-year) through when device is guaranteed to receive security updates
- Fixes contained in the security update, including any included device manufacturer-specific fixes.
- Major update release support
-
- Support current shipping release + one major OS upgrade
- Publish information about the guaranteed Android OS version upgrades that the device will receive.
- Revalidation
-
- Every major OS upgrade must comply with all the Android Enterprise Recommended requirements for that release to maintain the device’s program status
Services
EMMs
Enterprise feature readiness overview. For the full list of available EMM features, visit the EMMs Glossary page.
Advanced features across multiple management sets
- Management sets
-
Solution offering will be validated against Advanced features for at least two of the following Android Enterprise management sets:
- Work profile management
- Full device management
- Dedicated device management
Demonstrated technical leadership with Android Enterprise
- Guidance on setup with Android Enterprise
-
- Product standardizes on Android Enterprise-based management methods as the primary method of setup for Android device management for new deployments of compatible Android devices to clearly help customers set up with modern management.
- Documentation and/or guidance that clearly outline for customers how to set up the various Android Enterprise management sets that partner supports including guidance for new deployments and migration to Android Enterprise.
Enterprise level support
- Established support structure with Google
-
- Partner will have trained personnel available to assist with customer deployments with process to manage escalation of issues with path to engage Google as necessary.
Proven ability to deploy
- Proven experience
-
- Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
- Field sales readiness
-
- Partner will ensure availability of field expertise on Android Enterprise regularly trained by Google across customer engagement teams to deliver relevant, up to date product and technical knowledge.
Managed Service Providers
Enterprise sales readiness
- Sales training
- 80 percent of sales and technical sales must complete Android Enterprise Associate and Professional learning courses
Demonstrated technical leadership and enterprise level support
- Android Enterprise Experts
-
- Validate a minimum of 10 percent (and no less than 4 members) of their B2B mobility deployment and support engineering staff as an Android Enterprise Expert in each region the service provider is validated for. Regions include:
- Americas
- APAC
- EMEA
- Global (all three regions)
- Experts must have 3+ years of mobility deployment or consulting experience, and complete the Android Enterprise Professional; Architecture and Implementation; and Support Engineer courses.
Proven ability to deploy
- Proven experience
-
- Partner will have demonstrated experience in being able to deploy Android Enterprise with an established base of successful deployments.
- Experts have been trained in at least one Android Enterprise Recommended EMM solution and have familiarity with an additional two Android Enterprise Recommended EMM solutions.
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