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FAQ
You can check the Android version on your device's Settings app. Learn how to check and update your Android device in our Help Centre.
Learn more about the Quick Share app for Windows PCs in our Help Centre.
If Quick Share shows 'device not supported' or fails to work, first ensure that both devices have Bluetooth, Wi-Fi, and location enabled and are within close proximity.
For Windows, use a 64-bit version of Windows 10/11 and download the app directly. If you're using Samsung, ensure that it is updated to receive files from non-Samsung devices.